Shipping & Returns
​Shipping Policy
Thank you very much for shopping at labreaworkshop.com. I appreciate your business. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
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Normal order processing time is three business days, as each piece is unique and made to order.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
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Once you place an order, you will receive an order confirmation e-mail.
Please add sales@labreaworkshop.com to your e-mail address book and safe list to ensure you receive all order status information from La Brea Workshop, LLC.
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External factors beyond La Brea Workshop's control, such as weather conditions or mechanical problems, may impact delivery times.
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Holidays
We do not process or ship orders on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. All orders will be processed on the following business day.
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Return & Exchange Policy
I gladly accept returns and exchanges. Please contact me within: 7 days of delivery and ship item back to me within 14 days of delivery.
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Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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I don't accept cancellations
But please contact me if you have any problems with your order.
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The following items can't be returned or exchanged:
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Personalized items
Returns and exchanges are not accepted on personalized items, but please contact us if you have any problems with your order within 3 business days of receipt as shown on your tracking information.
La Brea Workshop, LLC. is not responsible for any misspelled words, typos, or any grammatical errors submitted with an order. The submitted text will be used to personalize each item.
We will not personalize any item using words of profanity, hate speech, overtly sexual messages, or any other language deemed inappropriate (at the sole discretion of La Brea Workshop LLC).
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